Sport 5 Privacy Policy — your information is completely safe with us

Sport 5 (https://sport5.click) takes your privacy seriously. This Privacy Policy explains what personal information we collect, how it is used, and the steps we take to keep your data safe.

By using the Sport 5 platform, you agree to this Privacy Policy. We believe you should always be in control of your own data — which is why we operate with full transparency and never collect information for any hidden purpose.

Sport 5 only collects information that is necessary for platform operations, maintaining security, and delivering the best experience to you. We never collect excessive or unnecessary data.

We do not collect sensitive information such as religious identity, political views, or health data — unless strictly required for legal purposes.

Sport 5 uses your information for specific and transparent purposes only. It will never be used for any other purpose without your consent.

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is used to process deposits, withdrawals, and bonus payouts.
• Customer Support: Your information is used solely to provide accurate responses to your queries and complaints.
• Fraud Prevention: Device and transaction data are analyzed to detect fraudulent and unlawful activity.
• Responsible Gaming: Used to identify unusual gaming patterns and provide you with appropriate support.
• Legal Compliance: Data is used to meet regulatory and compliance requirements.
• Personalized Experience: Your information is used to recommend games, bonuses, and offers tailored to your preferences.

Sport 5 strictly limits data sharing in line with its Privacy Policy. We only share information in the circumstances outlined below, and only the minimum necessary data is disclosed in each case.

• Payment Processors: Only the information necessary to process transactions is shared with providers such as Mobile Pay, Nagad, Rocket, and similar services.
• Identity verification services: During the KYC process, identity documents are shared with third-party verification providers solely for identity verification purposes.
• Legal authorities: Information will be disclosed when required by a valid court order or directive from a government authority.
• Technology Partners: Service providers who support platform operations only receive the limited data necessary for their specific tasks and are required to comply with our Privacy Policy.

Outside of the cases listed above, Sport 5 will never share, sell, or rent your personal data to any third party under any circumstances. This is our unwavering commitment.

Sport 5 uses industry-leading security technology to protect your data. Our security team works 24 hours a day, 7 days a week to keep your information safe.

• TLS/SSL encryption: All data transmissions are secured with 256-bit TLS encryption — equivalent to the standard used in the banking sector.
• Two-Factor Authentication (2FA): An additional layer of security can be added at login to prevent unauthorized access.
• Regular Security Audits: Third-party security experts regularly audit our systems for vulnerabilities.
• Firewall protection: Advanced firewall and intrusion detection systems block all unauthorized access attempts.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Suspicious Activity Detection: Our AI-powered system detects unusual login attempts or transactions and sends real-time alerts.

Sport 5 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly. These cannot be disabled — however, they contain no personal information.
• Preference cookies: To remember your language, theme, and settings — so your experience is personalized every time you log in.
• Analytics Cookies: To understand which pages are used most, helping us improve the quality of our services.
• Security Cookies: Used for session verification to prevent fraud and CSRF attacks.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Under Sport 5's Privacy Policy, you have several important rights over your personal data. We respect these rights and make them easy for you to exercise.

• Right to access: You can request a full copy of all the information we hold about you.
• Right to rectification: You can request corrections if any of your personal information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request the deletion of your information.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to data portability: You can receive a copy of your data in a machine-readable format.
• Right to Object: You can object to the processing of certain types of your data.

To exercise any of these rights, email us at support@sport5.click. We will respond within 30 days. Requests will be processed after identity verification.

Sport 5 does not retain your data longer than necessary. A specific retention period is defined for each category of information.

• Account Information: Retained for the duration of your active account and for up to 5 years after closure (as required by law).
• Financial Transactions: Retention is mandatory for up to 7 years in accordance with financial regulatory requirements.
• KYC documents: Retained for up to 5 years after the end of our relationship.
• Session Logs: Retained for 90 days for security review, then permanently deleted.
• Marketing Preferences: Opt-out requests take effect immediately.

After the defined retention period, data is securely deleted or anonymised so that you can no longer be identified in any way.

Sport 5 strictly prohibits collecting data from, or providing platform access to, anyone under the age of 18. This is one of our most firmly held rules.

We use a multi-layered age verification process. Date of birth is confirmed at registration, and age is further verified through national ID as part of our KYC process.

Sport 5 may update this Privacy Policy from time to time. The method of notifying you will depend on the nature of the changes made.

• Minor changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Moderate changes: You will be notified via an on-platform notification or banner.
• Major changes: 30 days' advance notice will be provided via email or SMS.

Continued use of the platform after a policy update will be considered your acceptance of the revised terms. We recommend reviewing this page regularly.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is ready to assist you.

We take every complaint seriously. We are always here to support you in protecting your privacy.